Terms and Conditions

  1. The Owner offers the Property, as described in the property details for holiday rental, subject to written confirmation, to the Renter. The letting contract is between the Renter and the Owner.

  2. The description of the Property is given in good faith. It is the responsibility of the Renter to establish the suitability of the Property for his/her party’s needs and to ask for any information that he/she deems relevant prior to making a booking.

  3. To reserve the Property, the Renter should contact the Owner by e-mail and pay a non-refundable deposit of 50% of the total booking amount. Following clearance of the deposit, written confirmation of the booking, and a receipt will be sent to the Renter.

  4. The balance of the rental is payable not less than 60 days before the start of the rental period. If payment is not received by the due date, we reserve the right to give written notice that the reservation is cancelled. Reservations made within 60 days of the start of the rental period require full payment at the time of booking.

  5. Chargeable expenses (e.g. cleaning supplement or heating costs) must be paid in full before arrival.

  6. A returnable Security Deposit of 300€ is required and must be paid in full before arrival  to cover possible loss or damage to the Property or its contents. The sum mentioned does not however limit the Renter’s liability to the Owner in the event of greater damage to the Property or its contents. The deposit will be returned by bank transfer within 14 days of departure depending on eventual occurrence of theft or damage to the Property or its furnishings and in the event of soiled blankets, mattress or bedding, the cost of cleaning or replacing will be charged to the security deposit.

  7. The Renter agrees to take out comprehensive travel insurance giving full personal liability to all members of the party since under French law, this is not covered by the Owner’s insurance policy. The Renter agrees to maintain a personal property insurance policy to cover any losses sustained to the Renter's personal property or vehicle.  It is acknowledged that the Owner does not maintain this insurance to cover personal property damage or loss caused by fire, theft, rain, water overflow/leakage, and/or any other causes.  It is acknowledged that the Owner is not liable for these occurrences.  It is acknowledged that the Renter's insurance policy shall solely indemnify the Renter for any losses sustained.  The Renter's failure to maintain said policy shall be a complete waiver of the Renter's right to seek damages against the Owner for the above stated losses.

  8. In the event of cancellation, the deposit of 50% is non-refundable.  It is strongly recommend that the Renter be covered by Cancellation Insurance. Notice that Cancellation Insurance is not included in the rental price.  Cancellations must be in writing (registered mail or e-mail, return receipt requested).  It is the Renter’s responsibility to check that suitable cancellation insurance is included in the travel insurance policy taken. More than 60 days before arrival you will lose your deposit.

  9. The rental period begins at 16:00PM (local time) on the first day of the rental period and ends at 10:00AM (local time) on the last day. Late arrival times (i.e after 19:00PM) must be agreed at least 48 hours in advance. The Owner is not obliged to offer the accommodation before 16:00PM on the day of arrival nor does the Renter have any entitlement to occupy the property after 10:00AM on the day of departure.  Failure to arrive by 16:00PM or contact the Owner’s representative in the event of delay may result in you being unable to gain access to your holiday property on the first day of your holiday. The Owner is not liable for any additional charges you may incur as a result.

  10. The maximum number of guests to reside in the Property must not exceed the stated capacity. Any modification to Renter numbers after booking must be notified to the Owner’s representative before arrival.

  11. Bed linen is included for all bookings.

  12. Visitor's tax is included in the rental price.

  13. The Renter may not use the Apartment for any purpose (in particular, professional purpose) other than that of a private holiday residence for the accommodation of the Renter and his guests unless otherwise agreed in writing by the Owner.

  14. The Renter agrees to be a considerate tenant, to take good care of the Property and all associated facilities and to ensure that no one in the party acts in any way which could cause disturbance to neighbouring properties or cause risk of damage or injury and to adhere to  any internal rules and regulation present at the Property.

  15. The Renter shall not bring any animals into the Property. Access will not be permitted under any circumstances if the Renter arrives at the Property with any animals.

  16. The Renter agrees to leave the Property in a clean and tidy condition at the end of the rental period. A mandatory final cleaning charge of 50€ must be paid before arrival. The Owner reserves the right to retain all or part of the Security Deposit to cover costs if the Renter has left the Property in an unacceptable condition. The Owner’s representative is the sole judge in this matter.  The Renter must adhere to the recycling policy of the local area and ensure that all rubbish is tied up and put in the refuse bins before departure and no rubbish must be left in the Property.
  17. The Renter shall not sub-let or assign his rental of the Property unless previously agreed with the Owner.

  18. The Renter must allow the Owner’s representative to enter the Property to inspect it or carry out any maintenance by prior appointment. In the event  of any emergency, the Renter must grant immediate access to the Owner’s representative or any necessary rescue services/contractors.

  19. The Renter shall report to the Owner’s representative without delay, any defects or shortcomings in the Property, or breakdown of equipment or appliances in order that remedial action can be taken as soon as possible.

  20. Under no circumstances must any item of a combustible nature be allowed within the Property. This includes candles and  incense sticks. Smoking is not permitted in the Property.

  21. The Owner shall not be liable to the Renter: 

  • for any temporary defect or stoppage in the supply of public services to the property, nor in respect of any equipment, machinery or appliance in the Property, and associated facilities

  • for any loss, damage or injury that is the result of weather condition, riots, wars, strikes or any other matter beyond the Owner’s control 

  • for any noise or inconvenience caused by nearby building/construction work as such work is completely outside of the Owner’s control. The Owner receives no advance warning of dates when this may occur

  • for any loss, damage or inconvenience caused to or suffered by the Renter if the property is destroyed or substantially damaged before the start of the rental period. In any such event, the liability of the Owner shall not exceed any amount paid by the Renter to the Owner. The Owner will notify the Renter and refund any amount already paid in the event of the Property being substantially damaged or destroyed before the holiday period.